To move your license to another domain, you first need to deactivate the license on the old domain and then activate it on the new domain.

Note: If you have a multi-site license plan with available activations, you can activate the license on the new domain without deactivating it on the old one. This is useful if you still want to use the plugin on the old website.

Move license from one domain to another

To move your license:

  1. Open the WordPress admin dashboard of the old website.
  2. Go to the plugin settings page and open the License page.
  3. Click the Deactivate License button to deactivate the license on this domain.
    Deactivate license key for old domain

    Deactivate license key for old domain

  4. Open the WordPress admin dashboard of the new website.
  5. Go to the same plugin settings page and open the License page.
  6. Paste your license key into the license key field.
  7. Click the Activate License button.
    Activate license key for new domain

    Activate license key for new domain

Done. Your license key has been moved from one domain to another.

If you do not know where to find your license key, please check this article: How to activate my license key?

If you do not have access to the old domain

If you no longer have access to the old website where the license is currently active, you can deactivate the license from your customer account.

To deactivate the old domain from your customer account:

  1. Go to your customer account.
  2. Find the License info box for the needed license. If you made several purchases using the same email address, you may see several license boxes license boxes.
  3. Under the needed license, find the Websites table with the list of domains where this license is activated.
  4. Click the Deactivate button next to the old domain.
    Deactivate old domain license activation via customer portal

    Deactivate old domain license activation via customer portal

The license key is now deactivated for the old domain. You can now activate it on the new domain by following the activation steps above.